Our tea buyers travel the world to personally inspect and qualify the tea
estates we do business with. Teas and herbs from around the world are then
blended and packed in one of our four manufacturing plants to exacting
standards. Each blend is cupped and approved by our expert tea tasters before
packing. Each tea component is traceable from the estate to the final retail
pack.
Like wine, the properties of teas and herbs vary according to the country of
origin, weather conditions, and soil quality. Our dedicated team of tea tasters
works to ensure that all components are blended perfectly to meet quality and
flavor specifications. Our experts taste each component as well as every completed
blend before it is packed. Teas and herbs are evaluated based on a variety of
characteristics including flavor, aroma, stringency, clarity, and color among
others. Tea tasting is both art and science. Our staff has over 150 years of
combined experience in the tea industry.